Customer Reviews

Exceptional customer service. They fit my car in the same day, even though they were clearly fully booked—just because the gentleman on the phone didn’t want me driving my kids on a trip with my car the way it was. It was finished the very next day. That kind of thoughtfulness is rare at any business, and it's really appreciated!

Nicole Beck

Great service. Excellent support .

C B

Highly recommend this place. Very honest and fair pricing. Excellent service!!!!!

Bob Estep

I have been going to Klaus Feiler and Sons for my car repairs and needs since I was in high school. My father and I always appreciate and are loyal to a good mechanic. These guys are trustworthy, honest and altogether knowledgeable mechanics. I recommend them to everyone.

Sam Heller

Their sign says it all, "A Garage you can Trust". When my mechanic of over 30 years finally retired and sold off his business, I was a little worried that I would not be able to find another honest and reasonably priced mechanic in the area. I decided to give Klaus Feiler & Sons a try with one of my cars. I went in for an oil change and thought my car needed brakes. I was pleasantly surprised to hear them tell me that the car looked to be in great condition and had brakes still had life left, so no need to repair at that time. That honesty won me over. They will recommend upcoming work, but it is absolutely no pressure. Since then, I've taken three of my other cars there for a variety of services - each time has been the same result. Honesty, quality work and a fair price. Cade and his team are awesome and I will definitely be using them in the future.

P C

Patrick, Cade (and the whole crew here) are two guys I can't recommend enough. When looking for a mechanic, you first want trustworthy and honest. I've been a customer for 8 years or so, and will be a customer for life. I never hesitate to refer people I know to reach out to Patrick and/or Cade, because I know they'll be happy. Honest, fair, knowledeable, and never once have I felt anyone here has tried to sell me on something I didn't need.

Phil Schneider

Great service every time, honest, friendly employees. They are a wonderful shop & do not try to recommend services that aren't needed. A+!

Wrkoutgrl

(Translated by Google) EXCELLENT PLACE I HIGHLY RECOMMEND IT TO CHECK YOUR VEHICLE (Original) EXCELENTE LUGAR LO RECOMIENDO AMPLIAMENTE PARA REVISAR TU VEICULO

REYES IVÁN ARELLANO LÓPEZ

Best in the business! I trust Patrick and Cade completely, with all 4 of my vehicles. Patrick runs the most honest, knowledgeable and friendly auto shop I’ve ever worked with. They’ve also done an outstanding job with my pre-purchase vehicle inspections - very thorough. I will only take my vehicles to Klaus Feiler Automotive. #customerforlife

Sam Rayburn

Always available - great service. Very hospitable and I trust their advice

Carla Rubio

I had been having a problem with my car's AC and heating, Patrick and his team competently and efficiently diagnosed and repaired the problem. Great and friendly service at a very fair price. Would highly recommend.

Aidan Stringfellow

They did a pre-purchase inspection on a car for me. I called the morning of, they worked me that same afternoon, looked it over and even put it on a lift to look at the undercarriage, and they gave me great peace of mind about a used car. Thank you!

Sam D

Went for an oil change. Everyone was great and their attention to detail is above and beyond.

Joe Barbarich

Highly recommended! Honest Experts - You are in good hands with them!

Steven Elmer

We’ve been going there for years and have found them to be trustworthy and reasonable.

John Caulfield

Nice clean place . Haven’t had any work done yet.

Heather Sloan

Unbelievable experience! Our son moved to the area several months ago and had an engine breakdown, requiring an entire engine replacement. Cade Mercer, from the first phone contact, excelled in customer service, providing our family much needed relief to have found the best solution. Klaus Feller & Sons has our undying gratitude and we are customers for life.

Gary Jester

These guys helped me with my truck when others would not. Thank you for all the great work!!!

John O

Exceptional customer service. Team that cares about the customer and you cannot beat the prices. Thank you for all that you do. I will definitely be back.

Matthew Borowski

I've known the owner for about 30 years and I've probably brought my car to these guys for at least 25 years. I don't trust anyone else with my car. They are very honest and reasonable and they really know what they are doing. I highly recommend them.

Shannon Garner

Very helpful, and when they were unable to do our transmission work, they recommended someone who could.

Amy Painter

This place is something else! Truly kind and very helpful! Cade, Patrick and the crew really care about you and are eager to help, outstanding service!!

LISA GLASS

Honest skilled friendly guys here. Got my car in the morning for fixing a part of the exhaust pipe that fell off my (~ 13 year old) Audi A5 Coupe and it was fixed and ready to go in 3 hours!! Finally found trustworthy affordable guys who are always willing to go the extra length to keep you safe without burning your wallet. Would have given 7 stars if I could! Happy that my Procter & Gamble colleague recommended this place. Will highly recommend this place (especially after your manufacturer warranty is expired and dealerships have no qualms extracting as much money as possible from you, oftentimes recommending unnecessary repairs which could exceed the book value of your old car :)

Rakesh Gummalla

Great shop, great people and quality work.

Donald Paul

Excellent service in all facets. I called on a Monday for an appointment and had my car in Tuesday morning where it was diagnosed and fixed by Tuesday at noon. They were honest in their assessments and very reasonable in price. Highly recommend.

Marc Slaughter

Great people, great work and always there when you need em!

Laura Tranovich

I had a great experience with this place! They were honest with the services I needed for my car and reasonable price! Would highly recommend this place to people!

Kalia Yager

Undercar Services

I just bought my car less than a year ago so I was distraught when all of a sudden I'm having transmission issues when I haven't even paid off the car yet (and no warranty). I took my car to Klaus at 9am and got the call that my O2 sensor and catalytic converter were replaced and my car was ready by 1:30pm. Not only did they work quickly, but they also charged me less than half what google was telling me this would cost, test drove my car to ensure their repairs did the job, gave me pointers and possible causes to my issues and did it all with a smile. I will recommend this place to everyone I know as the most honest car repair place I've ever been to especially as a clueless 22 year old (often gets me paying for things I don't need at other repair shops). They explained everything to me and walked me through all that was needed every step of the way. Thank you Klaus and Sons, I will be back next time I need help!

Mary McCarthy

Car & Truck Care

Just replaced my Serpentine Belt, Water Pump and some more parts. Car is driven perfect, price was extremely fair! I'll definitely keep this shop as my number 1.

Rui Santos

Awesome, service! No hassle. Friendly staff, trustworthy small shop feel. Highly recommend!

Steve Cox

Zero complaints. Love them. Go there.

I became a customer of Klaus Feiler & Sons in 2020 when my car needed work and their shop was within my allotted towing distance. I have had nothing but outstanding service over the past three years, and literally go out of my way to recommend them to my friends and family. Patrick and Cade are honest and knowledgeable. As a woman, I appreciate that they take the time to answer my questions but never talk down to me or assume I am ignorant. They are personable and honest. I'm always on a budget, but they always give me options. I cried to Cade when my Subaru was totaled due to water damage, and I feel like everyone there was very supportive. I took their advice on which new (used) car to purchase, and trust their recommendations wholeheartedly.

Emily Pauly

Very good service and prices, I have taken my car here several times and up until now I am very satisfied.

Chriso Lopez C

Great place, and people. Honest and fairly priced. XRoger

Trace Hart

Engine Maintenance

Thank you for repairing two oil leaks on my vehicle at an affordable rate. I will definitely bring my car back again.

Tamala Van Dierendonck

I've been going there for 15 years. This shop is run by honest people. It took a long time to find a shop that doesn't turn you into a money machine. Doesn't charge as much for repairs as other shops. Relies on word of mouth. They do the repair right. They look out after your money by giving you alternatives or whether it's worth doing repairs. Patrick Yimenez is the owner....he cars...try them out.

Chase R

The best mechanics around! We totally trust them and have for years. Patrick and Cade are awesome!

Gerver Gal

Miscellaneous Services

They are very honest & trust worthy folks, I once had to evaluate a new car that I wanted to buy and they did an excellent job.

Rahul S

They do excellent work.

Saytha Muse

Cade and Patrick are awesome! Such great people and very honest! I love how I can depend on them to keep me safe on the road! Highly recommend!

Anna Moore

Quick, fair price. Good job.

hip3 hardcore

Quick service. Honest evaluation.

Barbara Pendleton

Great place.

Keith Pence

They always take care of their customers! Been going there for over a decade

Charles Bodley

They took care of my problem and gave me estimates for future work. Very friendly and fair price.

Rebecca Adams

They are professionals in their work, they have fair prices and they are honest people.

Catalina Bedoya

Very honest with excellent service, I recommend it.

David S

Honest, trustworthy.

Richard Carpenter

Excellent service... They always get my vehicle fixed for a fair price and in a timely manner.

Kelly Villa

Patrick and the guys are amazing and the best in Cincinnati. If you want amazingly honest professional work that is done with a smile and prompt this is your place.

Tom Amlung

Patrick and his crew did great work mounting exhaust and tires on my car. Work was done professionally at a reasonable cost. I will be returning for future repairs. Thanks!

FA S

I really like this place and they do great work and fast and also let's you know exactly what you need and price is good. Thanks

Sangeeta Deo

They were highly recommended by others who used their services, and I was very pleased with their work.

Melvin Elsea

I have a Toyota Tacoma with over 500k on it. Working on old vehicles is a pita sometimes because of rusted parts breaking and whatnot. Patrick and team have been there for me to keep my truck going strong. Easy to work with and when something unexpected happens they make sure it gets fixed right. I have had many mechanics. This operation is a gem.

Jordan Aversman

Fixed my headlight just fine!

Nancy Means

Patrick did an outstanding job with my car. Went in for a standard oil change and he paid particular attention to a minor leak i had mentioned, changed two air filters with my approval and re bolted my bumper. Cade prepared my bill and I told him how impressed I am at the professionalism and care this shop shows. Highly recommend!

Kathi Houpe

Brought my car in for an oil change yesterday. Staff was very nice and courteous. Great service. There is a lobby to wait in. The car technician was very thorough and informative. Will be coming back.

Taunya

I brought my car in for brake service and sought help with diagnosing an underlying brake issue I?d had for some time, and Patrick and his crew did not rest until they figured it out. The first guess was incorrect and I was not charged for it. When the underlying problem was finally determined, Patrick did absolutely everything possible to work within my budget, which obviously wasn?t bottomless, not to mention my brakes have never been in better shape! I?ve been to many auto shops over the years, and nobody has given me the time, patience, professionalism, honesty and the hospitality than Patrick, Cade and everyone at that shop, even going as far as giving me a ride to work when my car was not ready and bringing my car to my work when it was done and I was not available to pick it up. The only thing I?m truly disappointed in is that I can only give five stars in this review. They deserve more. Folks, you?re doing yourself and your car a great injustice if you do not take your car to be serviced at Klaus Feiler. They are, hands down, the best.

Rev. Kevin Henry

(Translated by Google) Very good service (Original) Muy buen servicio

Sergio L Reyes

Hands down my trusted source for my car! When I was getting swindled by my dealership, I called and they got me in immediately and took the time to walk me through the estimate I was given and what was actually needed. They always do amazing work and are so friendly! My family has several cars serviced here and I tell everyone I know to visit these guys! Fair prices, timely work, and great quality that they stand by.

Hailee Carter

Jeff is one of the most honest people that I have ever dealt with! I've been going there for years because he goes out of his way to be helpful and honest; he has recommended NOT having him do work that is wasteful or unnecessary! I have spread his praises far and wide! I would trust him with my grand babies in an emergency!

Fred Pfeiffer

Top notch local service shop works on all makes and models (I believe). Trustworthy, accountable, and very reasonably priced. These guys have worked on multiple cars of ours over several years.

Chris Panczyk

Excellent service!

Sebastian Serrano-Ayala

All the guys here know exactly what they're doing. Won't do work that isn't worth it and more importantly make sure everything is right before they finish.

Alex Collins

Reliable, professional, honest and straight forward. Jeff takes care of his clients

Noe Rodriguez

Jeff and Ray both are the heart of this incredible business! Thank you for taking care of our cars and family through the years! You have always been there whenever we were in a pinch with our cars! GOD bless you for being so honest and caring!

Pamela Farrell

very honest and reliable.

Bev F

Jeff is ABSOLUTELY the most honest and knowledgeable mechanic I've dealt with! Will always take our vehicles to him.

Terry Smith

Super excited to have found these guys!!!

Ryan Jones

Wow. This place got us in immediately when others couldn't. They were so fast and professional. Great communication. I really trust them now and I'll be back. They had a great price to replace my radiator.

Tasha Lawson

Great service, quality work and fair prices. Have been using them for almost 20 years now and highly recommend them.

Joe Doe

Jeff is fantastic, the whole family is GREAT. Great mechanics at a reasonable price.

Constantine Poulos

Trustworthy and straight forward, who could ask for more.

Sara Langdon

I finally found a trustworthy car bodyshop in Cincinnati. Jeff and his team are the best.

Alex Chang

Vehicle was running rough and was fixed and runs well in a day Jeff was very nice much better experience than the dealership and less expensive

Mike Costello

Absolutely wonderful people who do great work for a fair price.

Abbey Bradley

Amazing service. Kind friendly technicians. Professional and knowledgeable. Won't take my car anywhere else!

Maria Morton

Very honest mechanic!

Marie Peterson

Jeff and his team have always been exceptional, and kind and gone above and beyond for our family's cars. Integrity saturates everything they do. So imagine my concern knowing they were changing hands, and yet: the new team is ABSOLUTELY LOVELY! Patrick has the sunniest disposition, and most beautiful caring nature. It's an absolute delight to know that our vehicles are in his care. He goes well out of his way every time we are in for service. WOW! Love love love this place!!

Jillian Edington

Exemplary customer service. They stayed late on a Friday night after closing to finish our car and then the owner met us on Saturday (when they're closed) so that we could pick it up.

Adam Frazier

Patrick has always been delightful to deal with and their service is thorough for a good price. I highly recommend them. Anne

Anne Marie Harpen Broermann

I was driving with kids back home to Michigan and heard a bad grinding noise. I got off the freeway and called this shop. They looked at the truck right away and showed me the front tire could move and it's a bad wheel bearing. He got the part and started work on the truck right away. Also he ordered me and the kids a pizza while we waited. Very professional and right on time. I would have had to rent a room and stayed overnight if it wasn't for this shop. Everyone is very friendly. Very clean shop. Highly recommend coming here for any repair needs!

Dale Zitz II

Great shop, great staff.

Brian Bailie

Jeff, his family, and now Patrick and his amazing crew, have been working on my family's cars for 35 years. Last year I bought what I would consider a lemon (my obvious fault) but Patrick poured his heart into it...and man I'll tell ya!... This thing runs great! Had a silly tire problem just today and they got me in right away and fixed it same day while I was at work. (haha I work nextdoor) But absolutely top notch guys at this place, and couldn't be happier to know these cats! 10/10 here! My #1 recommendation in Cincy for auto repairs!

Black Tractor

Wonderful service honest people

Ferhat Senonal

Great experience! They stand by their work and care about you as their customer. I had an issue and they made it right quickly. A family business that will treat you right. A+ customer service!!

Jack

Klaus Feiler and Sons Automotive has always been very good to me. When I moved to Cincinnati, I asked all the "I do my own work dad types where they would take their cars for repairs beyond them or for maintenance and it was unanimous. They have worked on multiple cars of mine over the years, most recently replacing the starter in my Honda Accord. Their prices are absolutely fair and on the more modest side, they get you in and out in a reasonable amount of time, and are very honest. Their work is quality, their facilities are clean, and they stand by their work. Please, please, please do yourself a favor and go with Klaus Feiler and Sons if you have any automotive needs!

Theresa Tesno

Patrick is the best in getting it done n done right. Great customer service

Lynda Steinhauer

I have been looking for a mechanic to work on my car after being turned down by another who said the work was to hard for them. I was blown away by the professionalism here. Patrick was awesome and explained everything in detail to me. Before fixing the problem that was going to cost a few hundred dollars he did a couple Little fixes. I am happy I have found a good place in town to take my car to that is honest and reliable!

Erica H

Top notch local service shop works on all makes and models (I believe). Trustworthy, accountable, and very reasonably priced. These guys have worked on multiple cars of ours over several years.

Chris P

I first met the owner of Klaus Feiler & Sons a little over 23 years ago. He treated me as if I had been a customer for years. To this day I tell all of my family and friends to take their cars there. Everyone reading this if you need service on your car or truck run, don't walk to see them!

Phil W

Great service, quality work and fair prices. Have been using them for almost 20 years now and highly recommend them

Joe D

Trustworthy and straight forward, who could ask for more.

Sara L

Wow. This place got us in immediately when others couldn't. They were so fast and professional. Great communication. I really trust them now and I'll be back. They had a great price to replace my radiator.

Tasha L

I finally find a trustworthy car body shop in Cincinnati.

Alex C

Absolutely wonderful people who do great work for a fair price.

Abbey B

Amazing service. Kind friendly technicians. Professional and knowledgeable. Won't take my car anywhere else!

Maria M

I towed my 02 Chevy blazer here because it died and wouldn't start. Jeff and the team fixed my car in 1 day at an extremely great price! I'm very grateful to have my truck back. I would recommend this shop to anyone. Very honest folks that work here- I accidentally over paid when counting the payment and Jeff pointed it out and gave me the cash back. They have my business for life!!

Marcus P

When we moved to the area, we were looking for a mechanic we could trust, which is not always easy. We did some searching online and decided to give Feiler and Sons a try. They were great -- honest and clear about the service provided and what our older vehicles needed, and didn't. And it was great to talk to everyone -- really just talk! We love taking our cars in there, and we recommend them to everyone!

Sonja A