513-563-7308 | 10995 Reading Rd Cincinnati, OH 45241

CUSTOMER SURVEY

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Klaus Feiler & Sons Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Klaus Feiler & Sons Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Testimonials

Chase R, 01/12/2023

I've been going there for 15 years. This shop is run by honest people. It took a long time to find a shop that doesn't turn you into a money machine. Doesn't charge as much for repairs as other shops. Relies on word of mouth. They do the repair right. They look out after your money by giving you alternatives or whether it's worth doing repairs. Patrick Yimenez is the owner....he cars...try them out.

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